• Consults with foreman/lead technician to collect information on vehicle history, problem with the vehicle, and/or known maintenance or repairs required.
• Completes necessary diagnostic actions required to duplicate customer concern/complaint and follows diagnostic troubleshooting procedures including but not limited to guided component tests, wiring schematics, technical service bulletins, recalls, etc.
• Identifies mechanical problems visually and/or with computer diagnostic equipment.
• Performs tests on specific parts and systems to determine whether they are operating properly.
• Examines critical parts and systems using standard checklists.
• Enter parts and notes on customer invoices.
• Performs routine and preventive maintenance including oil changes and tune-ups.
• Repairs or replaces malfunctioning parts and systems such brake pads, belts, water pumps, transmissions, and other mechanical parts.
• Conducts post-repair testing that remedies customer complaint/concern listed above.
• Test drives vehicle to confirm proper operation, that repairs have been made properly, and that problems have been resolved.
• Performs other related duties as assigned.
REQUIRED QUALIFICATIONS:
• High school diploma or equivalent required.
• Master technician certification from the National Institute for Automotive Service Excellence or equivalent required.
• 5+ years of related experience required
• Clear MVR
REQUIRED KNOWLEDGE, SKILLS, AND COMPETENCIES:
• Extensive knowledge of all aspects of vehicle maintenance and repair.
• Proficient with planning work, selecting proper tools, using computer diagnostic equipment, and software.
• Excellent analytical and problem-solving skills.
• Ability to visually diagnose mechanical issues.
• Ability to read service and repair manuals and work within precise limits or standards of accuracy.
• Ability to read work orders, rate information using standards that can be measured or checked.
• Ability to perform repairs and perform quality checks in a timely fashion.
• Perform a variety of duties that may change often.
• Ability to operate equipment is desired.
The above description covers the principal duties, responsibilities, and job requirements. This description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties, responsibilities, and qualifications that may be required.
CCC Group is an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age disability, or veteran status.